Live With Restaurant Author Doug Radkey at 3pm EST 4/7
Doug’s new book “Hacking The New Normal” is a MUST for anyone in the restaurant/hospitality industry.
What I want to talk about
1st – Page 63 “Anticipating The Reset” –
– Are We Prepared & Can We Execute
2nd – Page 90 “Customer Retention”
– 9%, 18% & 27% (Casual Dining Come Back Rate)
3rd – Page 134 “Guest Journey Maps”
www.radkey.ca
